Instant Messaging is not just found in the previous situations.
"Most alarming is the failure to retain instant messages according to written retention and deletion policies," says Flynn, author of a guidebook on
instant messaging titled
Instant Messaging Rules (AMACOM Books 2004).
Instant messaging is a form of communication that involves singular or simultaneous conversations with individual(s) using the computer as the medium (Levine, Waite, & Bowman, 2008).
Ivy Tech sees
instant messaging as a way to help bridge the gap between student engagement with the institution and the busy lives they all lead.
The questions focused on employee use of
instant messaging systems.
"Some organizations have been benefiting from
instant messaging for five to seven years," says Alan Mazursky, president of The ARM Group (arm-group.com).
Instant messaging even has its own acronym - IM - and, in the information world, a recognizable acronym is like a corporate logo.
Today, tens of millions of people - most of them 15 or 16 years old use
instant messaging. But this concept is moving inside all kinds of organizations, and it's having a profound impact on how people work together.
They need to consolidate consumer information from all the channels voice, web, SMS,
instant messaging, and use Big Data and analytics to create accurate profile of their consumers.
Some analysts voice concerns that mobile groups' revenues from voice and text services could suffer considerably from the growing consumer interest in
instant messaging that is offered by applications such as WhatsApp and Blackberry Messenger.
Mohammad Al Ganem, Director General of UAE's Telecommunications Regulatory Authority (TRA), said yesterday that people using BlackBerry, iPhone, Nokia and any other
instant messaging devices to spread rumours among the members of the public and users of the service are violating the law.
A new survey of workplace e-mail and
instant messaging reveals that nearly one quarter of all e-mails received are spam.
