Wares

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Wares

An informal word for goods for sale.
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As SingTel Mobile seeks to be even more proactive, SLP InfoWare can provide the ability to target cross sell and up sell offers and be integrated in to e-channels and call centers to support inbound campaigns.
SLP InfoWare identifies behavior associated with non-renewal, allowing the carrier to act to retain customers before their accounts expire, by giving them the ability to automatically, and in real-time, identify trends in customer behavior that lead to churn, late payments, or indicate a propensity to accept a marketing offer.
For more information, call Jerome Nadel, SLP InfoWare, 617/742-4102 telephone, 617-742-4103 fax, visit www.
Using these models, SLP InfoWare performs real-time customer analysis and automatically provides recommendations to Siebel eCommunications, which in turn facilitate interactions to enhance customer satisfaction.
In the past, traditional analysis of customer data was useful because it could accurately describe who a customer was," said Jerome Nadel, vice president of worldwide marketing at SLP InfoWare, "Today, Predictive-CRM is indispensable because it determines what a customer will do.
SLP InfoWare, established in 1989 and based in Paris, is a worldwide leader in Predictive Customer Relationship Management (P-CRM) software solutions for the telecommunications and mobile e-commerce industries.
SLP InfoWare is a worldwide leader in Predictive Customer Relationship Management (P-CRM) software solutions for the wireless, e-commerce and mobile e-commerce industries.
This agreement strengthens the technological synergies already existing between SLP InfoWare and Gemplus, both of whom share a common vision of development trends in the mobile telephony and electronic commerce markets.
The buyout of SLP InfoWare enables Gemplus to complete its range of solutions for its traditional customers and to increase still further the group's software expertise, particularly in the areas of CRM and datamining.