voice over IP

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Related to IP voice: Voip

voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

The Complete Real Estate Encyclopedia by Denise L. Evans, JD & O. William Evans, JD. Copyright © 2007 by The McGraw-Hill Companies, Inc.
References in periodicals archive ?
North Central Telephone Cooperative (NCTC; Lafayette, Tenn.) is transitioning to IP voice as part of its FTTH buildout.
According to independent market research from Synergy, Sonus already leads the market in key segments of the IP voice industry worldwide, as well as in North America and Japan.
For example, as calls ring into service employees, GoldMine IP Voice Suite triggers screen pops of customer records from the GoldMine database.
"There's no denying IP voice is the future, but given all the hype generated over the last year, it's important to keep things in perspective," says Matthias Machowinski, directing analyst at Infonetics Research.
Italtel-Cisco Business Voice Solution (BVS) provides a carrier-class IP communications platform on which service providers can generate new revenue streams by offering IP voice and video telephony, conferencing, unified messaging and IP call centre services, through a wide range of hosted and managed services models.
For contact centers, the benefits of the IP Voice revolution can be dramatic.
The number of Equant IP VPN customers opting for IP voice capabilities more than doubled in 2002.
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* 64% of the market is considering IP voice services like SIP Trunking or Hosted PBX connectivity in the next two years.
Whaleback will serve as the company's exclusive technology provider for IP voice services for Entech's southwest Florida customers.
FrontRange's newly announced customer communications product, GoldMine IP Voice Suite, combines two business technologies: IP telephony and customer relationship management (CRM).
Organizations, on average, plan to more than double their expenditures on IP voice products and services this year over 2003, according to a survey conducted by Infonetics Research.