voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

References in periodicals archive ?
The results, based on new research, reveal that IP telephony, though low in penetration compared to traditional telephony systems, is slowly but surely making strides as a viable telephony alternative.
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Because we have significant experience implementing and supporting the critical technology building blocks of IP Telephony systems and other IP Communications advanced technology solutions for enterprises, we believe we are well positioned to deliver superior solutions and services to our customers.
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Specifically, SilverBack will support the following Cisco IP telephony products:
Qovia IP Telephony Manager now includes gateway analysis so that IT managers can also track a call to the level of how voice data is being used on each individual channel as it leaves the internal network and joins up with the carrier.
The deployment of IP telephony continues to gain momentum, as providers expand service options and equipment alternatives, making it possible for more companies to realize the technology's many competitive advantages, such as enhanced productivity, reduced costs, unified messaging and call treatment tools.
Surprisingly, contest participants encountered many more organizational challenges than technical challenges when implementing IP telephony solutions.
In fact, when asked to provide reasons for not deploying IPT, 59% of survey participants stated that they were waiting for IP telephony to mature, had heard that it was unreliable, or that their existing system worked fine.
Some 60 percent of our survey respondents strongly agree that applications enabled by IP Telephony will contribute significantly to business value," said Terry White, InfoTech VP and ICC Program Director.
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VoiceCon Spring, now in its 16th year, is the leading conference and exhibition for enterprise voice, IP Telephony and convergence in North America.