voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

The Complete Real Estate Encyclopedia by Denise L. Evans, JD & O. William Evans, JD. Copyright © 2007 by The McGraw-Hill Companies, Inc.
References in periodicals archive ?
"Our Sipswitch IP telephone system provides customers with guaranteed call quality, easy installation, high levels of control and no minimum contract terms.
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Several states have drafted IP telephone regulations.
(NTT) are expected to accelerate the penetration of IP telephone services into a broad range of households across Japan.
Home-based workers with high-speed access can plug in their IP telephone and take calls at home as if they were in the office.
Fusion Communications, backed by Nissho Iwai Corp., offers full-fledged IP telephone service and generates almost 30 billion yen in annual revenues.
businesses began implementing IP telephone systems in 2000, and that 80 percent of the nation's businesses will adopt IP telephone systems by 2004.
Softbank has begun divesting itself of non-performing investments to boost investor confidence and has set about transforming itself from an IT investor into a premium provider of low cost broadband and IP telephone services through the Yahoo!
Mr Aitken explained: "We issue an IP telephone to an individual and if they move to another location, the person simply takes the telephone with them and it plugs into the system.
Unified communications solutions provider Zultys has introduced MX-E to its MX series of SIP-based IP telephone systems, the company said.