Third, this research brings together the disciplines of knowledge management, enterprise relationship management and enterprise modeling, which provides a framework for future works in the enterprise integration of relationship management and knowledge management.
This paper brings together the disciplines of knowledge management, enterprise relationship management (ERM) and enterprise modeling (EM) to provide a framework for the integration of knowledge management and enterprise relationship management in an enterprise environment.
Integrating access to external information with a familiar
enterprise relationship management application will allow more time for sales professionals to sell and markedly improve their opportunities for incremental sales, according to Pardue.
Enterprise relationship management is a business strategy that optimizes the relationships between a firm and its customers, channel partners, suppliers and other alliance partners, to maximize opportunities.
Enterprise relationship management (ERM) extends beyond customer relationship management to partner relationship management (PRM) and supplier relationship management (SRM) in the extended business enterprise.
Enterprise relationship management is a business strategy for value creation that optimizes the relationships between a firm and its customers, channel partners, suppliers and other alliance partners, to maximize opportunities.
Siebel Systems Inc yesterday said it had acquired The 20-20 Group, an
enterprise relationship management end-user training company.