Mr Dixon said: "We can provide a variable integrated e-business package specific to each customer which enables the end-user to integrate their e-commerce and database-driven website applications directly with their accountancy and customer relations management
In the software arena, Latin America's technology focus will shift away from Y2K and increasingly will center on customer relations management
systems, predicts Sophie Leguillette, international product marketing manager for Epicor Software Corporation.
The expert on SMEs support Hussain Janahi will lecture to students expounding on customer relations management
techniques, creation of liquid revenues, major resources, final cost restructuring techniques.
Focusing on concepts relating to dimensional modeling of data warehouses, the book begins with discussions of core concepts, including fact and dimension tables, integration with conformed dimensions, dimension hierarchies, and special purpose schemas, and continues with sections examining case studies in specific business domains such as retail sales, accounting, customer relations management
, financial services, education, and health care.
"It is in this strategic context that we have created this new customer relations management
tool that will enable us to better meet our B-to-B customers' expectations."
In Ventureneer's free webinar, Put Your Customers, Clients on Cloud Nine with CRM, nonprofit executives and small business owners will learn how to use Customer Relations Management
(CRM) software to consolidate all the information needed about clients and customers, as well as how to use the cloud to increase access to the information and lower costs.
Further to the existing website, Sakan Finance plans to expand its online services to include a comprehensive customer relations management
system through its Internet portal.
As per the agreement the two companies will integrate Novantus Umbrella Product Suite, which includes Novantus Intelligent Server, Distributor Suite (Supply Chain Management and Inventory Control), Customer Relations Management
(CRM), Human Capital Management, Financial and Accounting, and Health Insurance Benefit Management Software with InterCare's ICE Electronic Health Record, Telemedicine and Tele-health System.
SCJ says it can offer retailers all the benefits of a major retail IT solution, with complete integration to its other operations such as customer relations management
systems, ordering systems, stock management systems, utilising EAI, or enterprise application integration.
"Areas like business intelligence and customer relations management
are still in their infancy."
That holds true for a number of industries and sectors, including customer relations management