Article two: Establishes customer service department
at Dhofar municipality and to be directly affiliated to the head of the municipality.
The development of a centralised customer service department
was just one part of an overall plan to improve customer relations throughout 2009.
the Miami Beach-based Spanish-language Internet portal hired as head of its online customer service departments
a pair of senior citizens: Rafael Rivas-Vasquez, 62, and Salvador Levy, 71.
The customer service department
will also analyze the applications and issues raised by customers , prepare statistical tables on the same and classifying them before raising a periodic report to the minister on proposals and solutions that should be taken in this regard.
For the next three years, Rawlings' game plan would include revamping the company's 500-person customer service department
, replacing 70% of its employees, and setting up an intensive six-week training program that culls more than 50% of applicants to ensure that the company hires only the highest-skilled employees.
The full service computerized lending office will provide an in-house customer service department
, nationwide mortgage relocating services, pre-approved appraisals and mortgage commitments, special settlement procedures and mortgage counselling.