The ARRG, he explained, highlights the importance of the covered person's compliance officer having access to all customer information files
and transactions through the electronic or manual customer monitoring system.
ReligionCode is available to code customer information files
, direct marketing lists and as a geographically- referenced population database from neighborhood to metro market and county levels of geography.
Alternatively, companies can agree to use a central database to periodically refresh their own customer information files
, perhaps replacing outdated postal addresses.
Marketing customer information files
(MCIF) and customer relationship management (CRM) system are changing Staying on top of these modifications and keeping employees knowledgeable about them is one of the biggest technological challenges banks face today.
Doug Curling, president of ChoicePoint and Kurt Sanford, CEO of LexisNexis, testified that not only had there been security breaches in the computerized customer information files
, but that they did not immediately report those breaches to victims.
The catalogs may be separate, but the customer information files
 In the case of one company, a security breach allowed anyone to view thousands of private customer information files
that revealed names, addresses, and other personal information, without restriction.
In addition, computer systems housing customer information files
must be secure from intrusion, with software to identify attempted or successful intrusions.
Through their processors, member banks can also access TCB's Customer Information Files
system stored on a mainframe at corporate headquarters.