The court decision to make banks revisit their customer's loan
agreements has triggered a cascade of advertising, text messages and cold calls from call centres insisting the client has taken out PPI, all of which go against the grain for Pam.
Craig Streem, vice president of corporate relations at Household, said the company cannot comment on a customer's loan
Loan service representatives, using Web browsers, can provide fast response to customer inquiries by having immediate access to all the documents related to a customer's loan
The advisers can now discover how a customer's loan
application is proceeding and head off potential problems or delays before they happen.
The Intellect application effectively combines collection activity information with real-time data from all versions of XP Systems' core platforms, providing collectors with an up-to-the-minute view of the customer's loan
status and payment history.
Another such service offers Internet access to potential financial lenders who can bid on a customer's loan
request for a restaurant expansion or upgrade.
And we can also analyze elements of a customer's loan
history to reduce outstanding loan payments, resulting in an improved bottom-line.
Renault's site offers another pioneering function -- pre-approval of the customer's loan
request by each country's consumer credit company in less than 24 hours (on par with banks' current timeframes).
Financial -- Loan Approval Processing: a customer's loan
The check may be written for any amount up to the customer's loan
limit and terms.
The first new service, Online Loan Status Updates, enables a mortgage broker to access the status of a customer's loan
day or night, 24 hours a day, seven days a week simply by entering a loan number into the request form.
We wanted to get a customer's loan
information from their living room using our laptop computers, transfer the information via modem to an automated underwriting system and respond instantly with an approval," said Ocko.