consumer protection

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consumer protection

a generic term used to describe various pieces of legislation whose objective is to protect CONSUMERS from unscrupulous, unfair and intrusive trade practices and unsafe products. In the UK the main Acts concerning consumer protection in force at the present time are: the WEIGHTS AND MEASURES ACT 1963; the TRADE DESCRIPTIONS ACTS 1968 and 1972; the UNSOLICITED GOODS AND SERVICES ACT 1971 and 1975; the FAIR TRADING ACT 1973; the CONSUMER CREDIT ACT 1974; the CONSUMER SAFETY ACT 1978; the PRICE MARKING (BARGAIN OFFERS) ORDER 1979, SALE OF GOODS ACT 1979; SALE OF GOODS AND SERVICES ACT 1982; ESTATE AGENCY ACT 1979; CONTROL OF MISLEADING ADVERTISEMENTS REGULATIONS 1988; CONSUMER PROTECTION ACT 1987. See FINANCIAL SERVICES AUTHORITY, OMBUDSMAN, OFFICE OF FAIR TRADING, DEPARTMENT OF TRADE AND INDUSTRY. See also CONSUMERISM, COMPETITION POLICY (UK) (EU).

consumer protection

measures taken by the government and independent bodies such as the Consumers’ Association in the UK to protect consumers against unscrupulous trade practices such as false descriptions of goods, incorrect weights and measures, misleading prices and defective goods. See TRADE DESCRIPTIONS ACT 1968, WEIGHTS AND MEASURES ACT 1963, CONSUMER CREDIT ACT 1974, PRICE MARKETING ( BARGAIN OFFERS) ORDER 1979, OFFICE OF FAIR TRADING, COMPETITION POLICY, CONSUMERISM.
References in periodicals archive ?
Afzal said, 'In my personal capacity, I and my ministry will play role in strengthening consumer rights in the country as there is tremendous lack of awareness in people about consumer rights'.
Meanwhile, the founding conference of the African Union consumer rights body has concluded its meeting in the Chadian capital, N'djamena on Friday.
Indeed, Al-Hanawi argues that well-drafted consumer rights policies improve customer services, and therefore lead to a rise in consumption - a pattern that directly benefits telecom operators.
The European Union already protects a number of consumer rights including protecting you when you're abroad.
The Government say the current law is out of date and confusing and the Consumer Rights Bill is currently making its way through Parliament.
Research from uSwitch has revealed seven million Brits have lost money by not understanding their consumer rights.
We must stand for the consumer rights and the legal status of the agreement between us and WAPDA in the case when WAPDA interrupts the service without any repair work or failure of its equipment.
Bulgaria and Poland have still not applied the EU Consumer Rights Directive taking effect on June 13, according to the Spokesperson for EU Justice Commissioner Viviane Reding.
Global Banking News-May 15, 2014--Philippine central bank to announce consumer rights framework
Organised in coordination with the Egyptian Consumer Protection Agency (CPA) and three civil society groups, this event increased public awareness regarding consumer rights and regulations.
She said that in a country like Pakistan where importance of consumer related issues like consumer rights and consumer rights protection is rather a neglected and untouched area.
NEARLY half the population do not know their consumer rights and almost a third of us lose time or money through not understanding our entitlements, a survey found.

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