consumer protection

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Related to Consumer affairs: Consumer rights

consumer protection

a generic term used to describe various pieces of legislation whose objective is to protect CONSUMERS from unscrupulous, unfair and intrusive trade practices and unsafe products. In the UK the main Acts concerning consumer protection in force at the present time are: the WEIGHTS AND MEASURES ACT 1963; the TRADE DESCRIPTIONS ACTS 1968 and 1972; the UNSOLICITED GOODS AND SERVICES ACT 1971 and 1975; the FAIR TRADING ACT 1973; the CONSUMER CREDIT ACT 1974; the CONSUMER SAFETY ACT 1978; the PRICE MARKING (BARGAIN OFFERS) ORDER 1979, SALE OF GOODS ACT 1979; SALE OF GOODS AND SERVICES ACT 1982; ESTATE AGENCY ACT 1979; CONTROL OF MISLEADING ADVERTISEMENTS REGULATIONS 1988; CONSUMER PROTECTION ACT 1987. See FINANCIAL SERVICES AUTHORITY, OMBUDSMAN, OFFICE OF FAIR TRADING, DEPARTMENT OF TRADE AND INDUSTRY. See also CONSUMERISM, COMPETITION POLICY (UK) (EU).

consumer protection

measures taken by the government and independent bodies such as the Consumers’ Association in the UK to protect consumers against unscrupulous trade practices such as false descriptions of goods, incorrect weights and measures, misleading prices and defective goods. See TRADE DESCRIPTIONS ACT 1968, WEIGHTS AND MEASURES ACT 1963, CONSUMER CREDIT ACT 1974, PRICE MARKETING ( BARGAIN OFFERS) ORDER 1979, OFFICE OF FAIR TRADING, COMPETITION POLICY, CONSUMERISM.
References in periodicals archive ?
Though the Department of Consumer Affairs had given a six-month window for the e-commerce sites to comply, a survey conducted by LocalCircles revealed that most of them still aren't ready with MRP disclosure on 100 percent of the products.
Anderson is to report to John Chapman, undersecretary of the Office of Consumer Affairs and Business Regulation.
Faced with a situation where the Union Consumer Affairs Ministry is not able to handle the complaint redressal load as desired by PM Narendra Modi, it is now heavily banking on convergence with corporates, banks, e- commerce startups and government ministries to optimise its call taking capacity and ensure speedy responses.
Under the terms of the settlement, Telebrands, at its expense, is required to retain a Consumer Affairs Liaison for up to a two-year period, with the person subject to the approval of the Division of Consumer Affairs.
If you have a beef with a registered contractor, Consumer Affairs offers an arbitration program and can sanction contractors who don't follow the rules.
These would just be spokespeople with no extra salary, but the ability and the authority to confront consumer affairs issues as and when they arise.
An inspection by the General Directorate for Competition and Consumer Affairs took place in Gabon's capital Friday to monitor food prices in Libreville's marketplace.
Articles in the two special issues of Journal of Consumer Affairs on financial literacy--the Summer issues of 2008 and 2010--will no doubt be useful to decision makers.
The corporate consumer affairs people who were charged with looking out for consumers have given way to diversity officers, sustainability officers, and social responsibility officers.
Consumer Affairs Agency launched amid uncertainty over government change
CARDIFF shoppers are being offered holiday advice during Wales Consumer Affairs Week.
They met director of communications and consumer affairs Dana Chehab, consumer affairs manager Ghada Ebrahim and licensing manager Tayeb Mahmood.

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