consumer protection

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Related to Consumer affairs: Consumer rights

consumer protection

a generic term used to describe various pieces of legislation whose objective is to protect CONSUMERS from unscrupulous, unfair and intrusive trade practices and unsafe products. In the UK the main Acts concerning consumer protection in force at the present time are: the WEIGHTS AND MEASURES ACT 1963; the TRADE DESCRIPTIONS ACTS 1968 and 1972; the UNSOLICITED GOODS AND SERVICES ACT 1971 and 1975; the FAIR TRADING ACT 1973; the CONSUMER CREDIT ACT 1974; the CONSUMER SAFETY ACT 1978; the PRICE MARKING (BARGAIN OFFERS) ORDER 1979, SALE OF GOODS ACT 1979; SALE OF GOODS AND SERVICES ACT 1982; ESTATE AGENCY ACT 1979; CONTROL OF MISLEADING ADVERTISEMENTS REGULATIONS 1988; CONSUMER PROTECTION ACT 1987. See FINANCIAL SERVICES AUTHORITY, OMBUDSMAN, OFFICE OF FAIR TRADING, DEPARTMENT OF TRADE AND INDUSTRY. See also CONSUMERISM, COMPETITION POLICY (UK) (EU).

consumer protection

measures taken by the government and independent bodies such as the Consumers’ Association in the UK to protect consumers against unscrupulous trade practices such as false descriptions of goods, incorrect weights and measures, misleading prices and defective goods. See TRADE DESCRIPTIONS ACT 1968, WEIGHTS AND MEASURES ACT 1963, CONSUMER CREDIT ACT 1974, PRICE MARKETING ( BARGAIN OFFERS) ORDER 1979, OFFICE OF FAIR TRADING, COMPETITION POLICY, CONSUMERISM.
References in periodicals archive ?
The decision was taken at a high-level meeting with Secretaries of both the departments of Consumer Affairs and Food, top officials of FCI, Bureau of India Standards, MD of CWC along with other senior officials of the ministry.
Consumer Affairs Victoria inspectors have issued 39 infringements worth almost $200,000 to estate agents during the 2018-19 financial year.
Deputy Director, Consumer Affairs Bureau, Alhaji Ismail Adedigba, in his remarks on behalf of NCC top management, disclosed that the regulator had established an Internet Industry Code of Practice for internet service providers in the country.
In Kota Baru, the Domestic Trade and Consumer Affairs Ministry's director for Kelantan, Adnan Abd Rahman said an enforcement team seized 40 'Ghost Smoke' candies from a premises in the municipality during an inspection yesterday.
Department of Consumer Affairs director Ms Seipati Olweny said the organisation had been holding consultative meetings around the country since last year to inform local businesses about the proposed act.
The monies were returned as a result of the Consumer Affairs Division's mediation work on complaints filed by consumers as well as the efforts of the Market Conduct Section that examines insurance company operations and practices to ensure compliance with Missouri insurance law.
Vice Chair: Gary Anderson, Commissioner, Massachusetts Office of Consumer Affairs and Business Regulation Division of Insurance
In addition to the name change, the Consumer Affairs Division will now offer more services to Spanish-speaking customers.
25 at the same time, the Consumer Affairs Authority (CAA) said.
The Cost of Living Committee has recommended the price hike to the Consumer Affairs Authority (CAA), which said the Gazette notification will be issued today.
Anderson is to report to John Chapman, undersecretary of the Office of Consumer Affairs and Business Regulation.
Faced with a situation where the Union Consumer Affairs Ministry is not able to handle the complaint redressal load as desired by PM Narendra Modi, it is now heavily banking on convergence with corporates, banks, e- commerce startups and government ministries to optimise its call taking capacity and ensure speedy responses.

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