Brick and Mortar

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Brick and Mortar

A company with a physical presence in the real world. Example of brick and mortar companies are grocery stores, auto shops, and so forth. While they have higher overhead and less flexibility than online companies, they can often provide more personalized services to customers. See also: Click and mortar.
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References in periodicals archive ?
TURNAROUND: Last year, Macy's CEO Jeff Gennette said he was "committed" to stabilizing its brick and mortar business, and that customers had been confused by "very complex" pricing.