Platform Automation

(redirected from Branch Automation)

Platform Automation

A system giving the front office of a bank access to the back office's information. That is, platform automation allows a teller or other representative to see a customer's account history and other information in order to provide better service, such as telling the customer whether he/she is likely to be eligible for a loan. It is also called branch automation.
References in periodicals archive ?
Diebold's Advisory Services team worked with the credit union to modify processes, customize training for branch staff and implement innovative branch automation technology that would meet its branch transformation goals.
Jody Karnes, chief information officer of CU*Answers, said, "Full branch automation represents the future of banking, and we are pleased to offer seamless integration of Talaris' cash automation solutions.
Star The Housing Bank for Trade and Finance and S1, global provider of enterprise software solutions represented by JDS and AFS--Bahrain have signed an agreement, whereby the bank will acquire branch automation system to be deployed and implemented in all its branches.
This development gives users of the UNIX-based technology a wider range of options for branch automation products and protects their investment in their Banker II core system.
Under this deployment, financial details of which were not available, the new branch will house Diebold 9900 assisted self-service in-lobby tellers, Diebold's flexible branch automation platform.