Platform Automation

(redirected from Branch Automation)

Platform Automation

A system giving the front office of a bank access to the back office's information. That is, platform automation allows a teller or other representative to see a customer's account history and other information in order to provide better service, such as telling the customer whether he/she is likely to be eligible for a loan. It is also called branch automation.
References in periodicals archive ?
VeriPark Gulf FZE, which specialises in providing CRM as well as omni-channel platform, branch automation and loyalty management solutions to financial institutions around the world, is the leading Microsoft partner globally for Microsoft Dynamics CRM in the banking, finance and insurance industries.
VeriPark Gulf FZE, which specialises in providing CRM as well as Omni-Channel Platform, Branch Automation and Loyalty Management solutions to financial institutions around the world, is a leading Microsoft partner globally for Microsoft Dynamics CRM in the banking, finance and insurance industries.
WRG offers innovative products and services to the credit union industry that includes UNITRI, a service bureau solution in the industry and Tellergy, a software solution that provides branch automation for today's modern credit union.
The innovative ideas will be introduced in the areas such as Mobile Banking, Customer Experience, Cyber Security, Social Banking, Payments, Branch Automation, and Operational Efficiency.
Sound Payments BTS provides best-in-class branch automation and online and mobile banking technology solutions that are normally only available at the larger financial institutions.
Combined, the partnership will become one of the largest independent US and Canadian cross-border technology service providers in the market, with a portfolio that includes cash automation solutions, intelligent safes, bank branch automation, cheque sorters, remittance-processing products, parts, supplies, implementation and maintenance services.
A 'business-for-sale' meant that it diverged in a number ways from the customer offering, products, services, branch automation and online banking capabilities of the core bank.
The Royal Bank of Scotland retail banking business in England & Wales has essentially been run as a standalone bank for around eight years and this status as a 'business-for-sale' meant that it diverged in a number ways from the customer offering, products, services, branch automation and online banking capabilities of the core bank.
Digital Check provides check scanners and document capture products for teller capture, branch automation, remote deposit capture, and remote lockbox applications.
The programme inducts high school graduates into the bank following three months of rigorous training in various job-related subjects such as banking operations, branch automation, and customer service, among others.
ETHIX Shari'ah- compliant portfolio provides multi-channeled corporate and retail products and services in Islamic finance and investment including core banking, trade finance, branch automation, Sukuk management, online banking, dashboards and reports.
"Our new company will be well positioned for growth in high-value services and software -- particularly in the areas of managed services, branch automation, mobile and omnichannel solutions -- across a broader customer base," Mattes said.