Platform Automation

(redirected from Branch Automation)

Platform Automation

A system giving the front office of a bank access to the back office's information. That is, platform automation allows a teller or other representative to see a customer's account history and other information in order to provide better service, such as telling the customer whether he/she is likely to be eligible for a loan. It is also called branch automation.
References in periodicals archive ?
Diebold's Advisory Services team worked with the credit union to modify processes, customize training for branch staff and implement innovative branch automation technology that would meet its branch transformation goals.
Jody Karnes, chief information officer of CU*Answers, said, "Full branch automation represents the future of banking, and we are pleased to offer seamless integration of Talaris' cash automation solutions.
Star The Housing Bank for Trade and Finance and S1, global provider of enterprise software solutions represented by JDS and AFS--Bahrain have signed an agreement, whereby the bank will acquire branch automation system to be deployed and implemented in all its branches.
This development gives users of the UNIX-based technology a wider range of options for branch automation products and protects their investment in their Banker II core system.
LAS VEGAS -- Associated Bank, a part of Associated Banc-Corp (Nasdaq: ASBC), a diversified bank holding company with total assets of $23 billion, is deploying the financial industry's first compact, combination teller module in partnership with technology vendors Benchmark Technology Group, a leading provider of branch automation solutions and technology management services, and Digital Check, a provider of distributed-capture check scanners for branch automation and remote deposit capture applications.
Under this deployment, financial details of which were not available, the new branch will house Diebold 9900 assisted self-service in-lobby tellers, Diebold's flexible branch automation platform.
NCI's applications are widely used by financial institutions in North America and Europe as they seek to innovate through branch automation solutions that improve teller productivity and cut wait times for customers.
TellerScan Check Scanners Used in Remote Deposit Capture and Branch Automation Applications Make Trips to Bank Obsolete
Atris's reputation for branch automation services and consulting is an ideal partner to present the value of a turn-key bill payment solution to financial institutions of all sizes," said Michael Barrack, CEO of iPay Technologies.
a single source provider of technology consulting and branch automation solutions and services for the retail banking industry, announced that it has entered into a comprehensive fulfillment agreement with CTS North America, which includes the shipment of scanners to its customers in North America, secured warehouse storage and installation and post-installation support.
The TellerScan TS4120 represents a fourth generation design of scanners for high volume branch automation and corporate remote deposit, branch or merchant back office conversion applications.
In addition to its family of magnetic ink character recognition (MICR) printers and consumables, Source Technologies offers secure disbursement software and the ground-breaking CONCOURSE family of branch automation and self-service solutions.