Billing Error

Billing Error

Any mistake on a bill resulting from the seller's mistake. For example, a company may add what is owed incorrectly or accidentally omit a credit it should have included. The buyer does not have to pay billing errors, though the dispute may take some time to resolve.
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A computer glitch has been blamed for a massive billing error by Birmingham City Council resulting in 2,600 elderly residents being sent demands by mistake.
Last year, it apologised to a million customers after a direct debit billing error meant payments were set too low.
But what you should do when so much time has passed is to make sure there hasn't been a billing error. That means checking to see if you had previously paid, checking with the insurance company about what they paid, and asking for any supporting documentation to confirm the bill is accurate.
Many times a billing error occurs when they calculate your catch-up bill.
An employee who notes a billing error should feel free to report the error to the physician first rather than immediately contacting the government.
Number of billing errors Time taken to resolve a billing error
For instance, we recently found a billing error for one company that resulted in a refund of more than $300,000.
In some cases, a refund from a billing error on Sparks part was discovered after customers had left.
to correct a billing error that affected its rate case and to file a new report on its "unaccounted for water."
We've just discovered that for the past three months we've had a billing error that caused us thousands of dollars in losses.
Harry Hibbard, vice president of Aquarion Water Co., told selectmen earlier this week that a 20 percent rate hike approved by the state Department of Public Utilities and an adjustment to account for revenue loss due to a billing error over a three-year period does not reflect an 81 percent increase, an issue that has caused furor in Oxford and prompted state Sen.