Account Representative

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Account Representative

The agent at a company who is responsible for a client. That is, the account representative meets with the client, determines its wishes, and devises plans of action that help the client accomplish its goals. Often, though not always, the account representative executes the plan himself/herself. Account representatives are common in many different kinds of business.
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References in periodicals archive ?
Questions like these can be intrusive so the account representative has to be sensitive when asking about internal data, but a certain amount of information sharing is usually acceptable, especially when it's clear that the objective is to focus on the customer's priorities.
The utility received high scores in all categories, including satisfaction with the utility and with their account representative as well as the value provided by the utility relative to the price paid for energy.
In addition to indicating their most important priorities, customers were asked to rate their satisfaction and the overall value provided by their utility and their utility account representative.
In this issue, we recognize our second class of PLANSPONSOR Service Stars-individual and team retirement plan account representatives and relationship managers who offer "Stellar Service." Reading the plan sponsor/representative case studies will give you a glimpse of the wide variety of skills needed to service retirement plans.