zero defects


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Related to zero defects: Six Sigma

zero defects

a business philosophy which emphasizes the need to make all products ‘right first time’ in order to minimize QUALITY COSTS.

zero defects

a strategy of supplying products that cannot be faulted. Firms can adopt zero defects policies only if they are confident about their product QUALITY. Long-term supply contracts often specify zero defects terms, with buyers minimizing their inspection of components or products supplied.
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