The struggle with maintenance auditing remained a concern for staff and the
quality improvement team.
The only factor that reached statistical significance in the study was the presence of a
quality improvement team dedicated to urinary incontinence management.
The purpose of the
quality improvement team is twofold: the obvious initial goal of improved outcomes and customer satisfaction and development of a process that, when conducted correctly, will itself improve corporate culture.
serving on several
quality improvement teams in different capacities).
At each plant, the
quality improvement team, led by the facility's top manager, monitors the progress of all team efforts and reports on the results to the QLT.
Documentation is impossible on a day of high afterload, as the
Quality Improvement team is reviewing the charts, and the phones continue to ring off the hook (the clerk is covering another unit).
It is recommended that each department establishes a
quality improvement team which includes members to represent all work teams and shifts.
There are week-long retreats to discuss it, a
Quality Improvement Team created to oversee it, and a search for an American consultant who can help them adopt it.
The use of
quality improvement teams, whether self-managing or not, means that middle managers accustomed to solving problems and giving directions, must be trained in new roles as coaches who guide and support
quality improvement team efforts.
Development and implementation of corrective action begins with the formation of a
quality improvement team.
QIP Circa 1986
Quality Improvement Team Management Commitment Quality Measurement Cost of Quality Corrective Action Error Causes Removal Recognition Quality Awareness Zero Defects Planning Goal Setting Zero Defects Day Quality Education Quality Councils Do It Over Again
When I compiled an exhibit of work done by technical communicators in the area of quality in the spring of 1990, Tandem Computers contributed The Meeting Manifesto, a poster developed by a
quality improvement team and hung in every meeting room.