quality


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Quality

The state of being superior to something else. For example, a good is high quality if it is more durable, tastes better, looks more appealing or is otherwise generally better than similar goods. High quality is an important aspect for many goods because it may increase sales. Most companies seek to have or make high quality products because doing so promotes repeat business. On the other hand, some companies sell low quality goods for very low prices and rely on high volume. See also: Quality control.

quality

the totality of the attributes of a good or service which meet the requirements of BUYERS or customers. The materials which make up the product, the design and engineering of the product, product performance, reliability and durability are all important characteristics of the ‘quality package’, which ultimately influence customers to buy a product and repeat-purchase it.

Firms seek to ‘assure’ customers of the quality of their products by offering GUARANTEES/WARRANTIES covering the repair or replacement of defective items, and also subscribe to quality standards laid down by their trade associations or national/international authorities (e.g. the European Union quality standard – CE).

Product quality is an important source of PRODUCT DIFFERENTIATION, enabling firms to establish BRAND LOYALTY and COMPETITIVE ADVANTAGE over rival suppliers. See QUALITY ASSURANCE, JIDOKA, KAIZAN, HOSHIN, PRODUCT ATTRIBUTES, TOTAL QUALITY MANAGEMENT, QUALITY CONTROL, BRITISH STANDARDS INSTITUTION, BS5750, INTERNATIONAL STANDARDIZATION ORGANIZATION, ISO 9000, BALDRIDGE AWARD, EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT.

quality

the totality of the attributes of a good or service that meets the requirements of buyers or customers. The materials that make up the product, its design and engineering, product performance and reliability are all important characteristics of the ‘quality package’ that ultimately influences customers to buy a product and repeat-purchase it.

Firms seek to ‘assure’ customers of the quality of their products by offering guarantees/warranties covering the repair or replacement of defective items and also subscribe to quality standards laid down by their trade associations or national/ international authorities (e.g. the EUROPEAN UNION's quality standard ‘C₠‘).

Product quality is an important source of PRODUCT DIFFERENTIATION, enabling firms to establish BRAND LOYALTY and COMPETITIVE ADVANTAGE over rival suppliers. See QUALITY CONTROL, ZERO DEFECTS.

References in periodicals archive ?
9 requires the CPA to have a system of quality control and describes an adequate system of quality control as: "a process to provide the member with reasonable assurance that the firm (public practice) or employer's (nonpublic practice) personnel comply with applicable professional standards.
It also can open the door to a larger variety of grades and levels of quality within food categories.
However, it is challenging to develop, manage, and enforce a contract for software services that will ensure that the contractor delivers the specified services or end product within prescribed levels of performance and quality.
Clarity: Clarity is fidelity of the signal itself, which can affect voice quality as well as numerous other factors, which contribute to clarity.
In addition to gaining access to best practices, guidelines and tools focused around quality improvement, members of the center will be subject to membership requirements that demonstrate the firm's commitment to audit quality in this area," continued Voynich.
While competition with foundries in Asia is intense, it is enhanced by a sometimes unimpressive quality showing from stateside suppliers.
Over time, a significant number of skilled workers will flow out of education and into other industries, The quality of teachers will decline relative to the quality of workers in other knowledge-intensive industries.
And Convis is straightforward about what keeps workers in a quality mindset: "The commitment to ongoing long-term employment is very, very important to people, and that is a critical thing that makes Toyota different.
Quality is the common thread found in all tax practices and is multi-dimensional.
Insure access to, coverage for, and quality of care (capital, organizational structures and mechanisms)
The new standards are based on recommendations of the AICPA joint task force on quality control standards, which was established to develop general guidance for a system of quality control.

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