The underlying reason for overbooking
flights is that many passengers do not turn up for a flight they have booked.
In a bid to deter airlines from deliberately overbooking
flights and to limit delays, the European Union in 2005 created more compensation rights for air passengers who are unable to board their planes because of overbooking
, cancellations or flight delays.
The minister said yesterday (27 December), after a two-hour meeting with civil aviation authorities and other officials, that it is impossible to tolerate overbooking
by any airline, Reuters reported.
The new rules offer greater compensation for cancellations, delays and overbooking
Travellers who cannot board flights due to cancellation or overbooking
can claim up to pounds 415 - even if they paid only a fraction of that for the ticket.
Many voiced their disapproval at a pounds 1m pay-off to Sir Philip after his role in overbooking
At the meeting, 10% of investors voted against Shell's remuneration package for directors - which included a pounds 1m pay-off to chairman Sir Philip Watts after his role in overbooking
oil and gas reserves.
Travellers whose holidays and business trips are ruined or delayed by overbooking
and unnecessarily cancelled flights could receive compensation after the European Parliament backed plans drawn up by British Labour MEPs.
EUROPEAN Union ministers and the European Parliament have agreed on rules for when -and how much -airlines have to compensate passeng ers for overbooking
or delayed or can-celled flights.
Under proposed EU rules, passengers unable to board flights because of overbooking
or cancellation would be given greatly enhanced rights to cash compensation.
Department of Transportation received more than 120,000 complaints about mishandled baggage during a one-month period, and more than 22,000 complaints from passengers who missed flights due to overbooking
during a nine-month period.
SOME European airlines said recently that they were going to resort to overbooking
to help guarantee revenues.