know-how

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know-how

skill, expertise and trade contacts developed by a business over time, which serve to enhance its COMPETITIVE ADVANTAGE over rival suppliers.

know-how

expertise and trade contacts developed by a firm over time that enhance its competitiveness.
References in classic literature ?
The servant said I could do so, if you came that way, but that you let yourself in sometimes with your own key by the back-garden gate; and if you did this, she would take care to let you know of my visit.
I have never seen it, but I know, mamma has told me, there are prayers said for recovery.
For Jerry really did know more about crocodiles than the average human.
I did not know, I did not mean any harm,' they think it is all right.
She was going to say: "Don't know," but stopped herself in time.
What you know of the story of my marriage, he soon knew, just as well.
I know this is a confidence," she modestly said, after a little hesitation, and in earnest tears, "I know you would say this to no one else.
And I dare say that he did know, and that you know what he said: please, therefore, to remind me of what he said; or, if you would rather, tell me your own view; for I suspect that you and he think much alike.
this about your own friend, whom you knew so much better yourself, yet you see that even you did not know how nobly he tried to undo the wrong he had done you; and now I think I know why he kept it to himself.
She seemed to be holding them up in propitiation for her passionate desire to know and to think, which in the unfriendly mediums of Tipton and Freshitt had issued in crying and red eyelids.
To-day, even, to Pollyanna's huge delight, she had said that she was glad Pollyanna brought calf's-foot jelly, because that was just what she had been wanting--she did not know that Milly, at the front door, had told Pollyanna that the minister's wife had already that day sent over a great bowlful of that same kind of jelly.
But of course I don't know for certain what he thought.