grievance procedure


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grievance procedure

a set of rules stipulating the procedures to be followed when an employee has a complaint arising out of his or her employment. Usually they require that the complaint be formally submitted in writing, that the employee and the immediate manager attempt to resolve the problem and that, failing that, the issue be dealt with by higher levels of management. In some cases the grievance procedure forms part of the PROCEDURAL AGREEMENT governing COLLECTIVE BARGAINING. Most, but not all, UK organizations operate a formal grievance procedure; it is a statutory requirement, however, that all employees other than those in small firms be notified, in the documentation setting out their CONTRACT OF EMPLOYMENT, as to what steps they can take if they have a grievance. Employees have a right to be accompanied by a fellow employee or trade union representative at a grievance hearing. See DISPUTES PROCEDURE.
References in periodicals archive ?
The Prime Minister said party leaders agreed at a meeting in Parliament to introduce a new grievance procedure and upgrade an existing complaints hotline to a face-to-face human resources service.
In a letter to Commons Speaker John Bercow, Mrs May said the government and her party believe there should be "a common, transparent, independent grievance procedure for all those working in Parliament who wish to raise concerns which provides clarity and certainty about how their concerns will be dealt with, and the support they will receive".
Mr Bercow said Mrs May's call for a Commons-wide mediation service and contractually-binding grievance procedure for MPs and staff should be considered.
Devlin and Strachan, along with a third director, launched a grievance procedure that led to the resignation of Craig and chairwoman Anne Faulds.
The existence of an efficient grievance procedure reduces the need for whimsical action by supervisors as a result of their grasp that the employees are ready to shield such behavior and build protests to be detected by higher management.
The grievance procedure is devised to outline in very specific terms the process for and timelines for addressing violations or, potential violations, of the contract.
Most Collective Bargaining Agreements (CBAs) negotiated between organizations and unions include a formal grievance procedure to settle work place issues that arise during the life of the CBA.
However, the case was ruled in favor of the private school on the base that Rosenfeld did not properly take advantage of her internal grievance procedure before filing the lawsuit.
Does a worker have to use an employer's grievance procedure before making a claim to an Employment Tribunal?
Furthermore, the Judge referred to the first-stage grievance procedure which followed as a 'debacle,' the outcome letter of which was a Our Tuesday.
During a grievance procedure, Mary Doogan and Concepta Wood asked their bosses for confirmation that they would be excused - on religious grounds - from delegating, supervising or supporting staff in terminations.