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Chargeback
(redirected from chargebacks)

   Also found in: Wikipedia 0.01 sec.
Chargeback
A refund made by a credit card company to a credit card holder. Chargebacks occur when a card holder disputes an item on one's credit card statement, usually because he/she claims that he/she never authorized the charge. For example, if a person is a victim of identity theft because someone stole and used his/her credit card, that person may receive a chargeback on all unauthorized transactions. Other reasons for receiving a chargeback include receiving goods late or damaged, or not receiving them at all.


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Chargebacks are a major concern for small business owners, especially while processing payments online.
Having many chargebacks puts merchant services at risk because they are held responsible for the funds that are being charged back.
Fraudulent chargebacks are one of two types: true fraud, which typically occurs when a credit card or other payment method has been compromised and friendly fraud, which occurs when the legitimate cardholder decides to refute the transaction.
 
 
 
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