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agent |
Also found in: Dictionary/thesaurus, Medical, Legal, Encyclopedia, Wikipedia, Hutchinson | 0.04 sec. |
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Agent A party appointed to act on behalf of a principal entity or person. In context of project financing, refers to the bank in charge of administering the project financing.
Agent. An agent is a person who acts on behalf of another person or institution in a transaction. For example, when you direct your stockbroker to buy or sell shares in your account, he or she is acting as your agent in the trade. Agents work for either a set fee or a commission based on the size of the transaction and the type of product, or sometimes a combination of fee and commission. Depending on the work a particular agent does, he or she may need to be certified, licensed, or registered by industry bodies or government regulators. For instance, insurance agents must be licensed in the state where they do business, and stockbrokers must pass licensing exams and be registered with NASD. In a real estate transaction, a real estate agent represents the seller. That person may also be called a real estate broker or a Realtor if he or she is a member of the National Association of Realtors. A buyer may be represented by a buyer's agent. agent One who acts on behalf of a principal in an agency relationship. See agency for an extended discussion. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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| A live agent environment can certainly be a tremendous opportunity to serve customers, and you can even "wow" customers with a great live agent interaction. The study, based on an eight-page questionnaire filled out by consumers, reports on their satisfaction with 70 different criteria including price, billing, policy offering, claims handling and, most importantly, agent interaction. Additional agent interaction tools enhance productivity by providing immediate feedback. |
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