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agent
(redirected from agent interaction)

    Also found in: Dictionary/thesaurus, Medical, Legal, Encyclopedia, Wikipedia 0.04 sec.
Agent
1. An individual or firm that places securities transactions for clients.

2. A person licensed by a state to sell insurance.

3. A securities salesperson who represents a broker-dealer or issuer when selling or trying to sell securities to the investing public.

Notes:
Essentially, this is the person who makes a transaction on behalf of their employer or client.

Agent
A party appointed to act on behalf of a principal entity or person. In context of project financing, refers to the bank in charge of administering the project financing.
agent
An individual or organization that acts on behalf of and is subject to the control of another party. For example, in executing an order to buy or sell a security, a broker is acting as a customer's agent.
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A live agent environment can certainly be a tremendous opportunity to serve customers, and you can even "wow" customers with a great live agent interaction.
West Interactive: maximize the value of every customer interaction by Tehrani, Nadji / Customer Interaction Solutions
The study, based on an eight-page questionnaire filled out by consumers, reports on their satisfaction with 70 different criteria including price, billing, policy offering, claims handling and, most importantly, agent interaction.
Rewarding Performance by Best's Review
Additional agent interaction tools enhance productivity by providing immediate feedback.
Managing the customer experience with logging & monitoring solutions by Procops, Tony / Customer Interaction Solutions
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