Financial

consumer decision-making process

consumer decision-making process

the stages a consumer goes through when buying something, namely, product awareness, information search, evaluation of alternatives, purchase and post-purchase evaluation. See BUYER BEHAVIOUR.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
References in periodicals archive
Therefore, it is essential for marketers to comprehend the consumer decision-making process in order to reduce product failures and increase consumer loyalty as well as profits (Goode, 2008; and Mehta & Panda, 2015).
"The new generation has grown up in a digital environment, and their consumer habits are also changing." Mr Cossar said that as the new generation is accustomed to shopping online, it may impact the consumer decision-making process of their families.
Studies like this demonstrate that focus on consumer decision-making process can provide important information for traders in their development of product development and marketing strategies (Hsu & Burns, 2002).
Moreover, subsidies mostly act as deterrents in rapid deployment of solar as they slow down the consumer decision-making process. Instead, we recommend that individuals be given tax breaks along the lines of a home loan.
"Environmental impact has become a significant factor in the consumer decision-making process," said Mike Lewis, business vice president, United States and Canada for ANGUS.
As the kitchen is increasingly becoming the centrepiece of the Australian home, design and aesthetics are playing an increasingly important role in terms of informing the consumer decision-making process.
The consumer decision-making process can be explained in five steps: problem recognition, information search, evaluation of alternatives, purchase decision, and postpurchase behavior (Engel, Blackwell, & Kollat, 1968).
This level of trust further suggests that expert content is more efficient at pushing consumers along the consumer decision-making process because it is more effective at consistently lifting these measures across each phase of the purchase process.
Easy access to information is empowering consumers and guiding them to adopt a very different path to purchase, where product research and comparison of pricing, benefits and recommendations is fast becoming a critical element of the consumer decision-making process. Technology-driven consumer empowerment will continue to drive the self-care trend in the foreseeable future as U.S.
Green marketers should understand the nature of decision making (Nica, 2013) throughout the consumer decision-making process. The green marketer must necessarily assess the value of a product offering in its entirety.
Offline and Online Consumer Decision-making Process
In sum, the entire, and devastatingly complex, consumer decision-making process.
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