Big ‘mainframe’ computers are used to handle large databases. For example, the Driver and Vehicle Licensing Agency in Swansea holds over 60 million records on its mainframe computer. Increasingly, however, with the development of faster, more powerful and more cost-effective microprocessors the mainframe computer has been replaced by the desktop ‘personal computer’ (PC) in routine office data-processing operations (DOWNSIZING), with PCs being linked together in LOCAL AREA NETWORKS, enabling them to share data. A further development has been the introduction of small portable computers typified by the ‘notebook’ personal computer which can be carried in a briefcase.
Computers have dramatically improved the productivity of DATA PROCESSING in business, facilitating the keeping of ACCOUNTING ledger records like sales ledger, purchases ledger and payroll and personal records by small numbers of clerical staff. In addition, software packages like SPREADSHEETS and WORD PROCESSORS have improved the presentation and analysis of management information, helping to improve decision-making. See FLEXIBLE MANUFACTURING SYSTEM, PRODUCTION LINE, ELECTRONIC MAIL SYSTEM, COMPUTER-AIDED DESIGN, COMPUTER-AIDED MANUFACTURING, INFORMATION MANAGEMENT, BULLETIN BOARD, MODEM, INTERNET.
computer-aided distribution and stock control systems such as ELECTRONIC POINT OF SALE (EPOS) have helped to minimize stockholdings and have improved customer services; computers have rapidly taken over the manual tasks of keeping accounting records such as company sales and payroll. Computers have also played a prominent role in speeding up the response of commodity and financial markets to changing demand and supply conditions by processing and reporting transactions quickly.
In recent years computers have underpinned the rapid expansion of E-COMMERCE using the INTERNET. See STOCK EXCHANGE, AUTOMATION, MASS PRODUCTION.