clerical work measurement
clerical work measurement
a technique for measuring and controlling clerical work. It involves setting targets or standards for clerical activities such as filing and typing against which actual clerical outputs can be assessed. See STANDARD TIME, WORK MEASUREMENT.Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
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