- Data on the levels of satisfaction and intended
churn for each of the 10 countries surveyed
The authors show how NHT utilized BDA to manage and analyze very large amounts of telecom customer data from multiple sources and in multiple formats to provide deeper insights into how a telecom business can reduce
churn. In this teaching case, the authors apply and demonstrate customer
churn analysis on this high-volume, multi-structured data.
While customer
churn prediction is an important area in customer retention and relationship management (Buckinx & Van den Poel, 2005; Van den Poel & Lariviere, 2004), little is known about casino customers'
churn behavior in the gaming literature.
The decrease in year-to-date net additions was due to the elevated level of
churn in the second quarter of 2014, as Globe disconnected approximately 71 thousand customers that were either affected by Globe's migration into its new business support system in March last year, thereby causing bills to be delayed and pile up, or affected by typhoon Yolanda that hit the Southern Philippines in the latter part of 2013.
The survey shows that the quality of the mobile broadband experience is the leading driver for mobile operator
churn, with 37% of consumers globally saying that they either have left or plan to move to another provider because of slow connection speeds.
(NASDAQ: PTNR) (TASE: PTNR) said its cellular subscriber
churn rate during the second quarter of 2014 declined to 11.4 percent compared to 11.6 percent in the previous quarter.
The appeal of labor
churn was highlighted in a recent InContext article.
The word "
churn'' might conjure images of dairy farms and milkmaids, but there's another kind of churning -- it's financial, and it can hurt you.
Information is sketchy, but apparently he began to make can openers and probably other kitchenware items and became interested in a glass jar
churn developed by E.B.