Devadasan, "Advanced models of
quality function deployment: a literature review," Quality and Quantity, vol.
Quality function deployment and Axiomatic design are the methods/design approaches, which have been widely used in other engineering fields, but also have a big potential in Integrated Building Design process, as it was used only in few cases.
This study seeks to identify key drivers in effective academic advising within the business administration department at a public university using the quality technique known as
Quality Function Deployment (QFD).
Quality function deployment is strong equipment for increasing customer's satisfaction through developing the quality of products and decreasing production time and expenses.
Chen, "Fuzzy soft set-based approach to prioritizing technical attributes in
quality function deployment," Neural Computing and Applications, vol.
Cohen,
Quality Function Deployment: How to Make QFD Work for You, Addison-Wesley, Reading, Mass, USA, 1995.
Fuzzy multiple objective programming framework to prioritize design requirements in
quality function deployment, Computers & Industrial Engineering 47(2-3): 149-163.
Among lots of analysis techniques,
Quality function deployment (QFD) model is particularly famous for its successful applications of transforming customer satisfaction into design stage.