call centre

(redirected from VoIP call centers)
Also found in: Dictionary, Thesaurus, Medical.

call centre

a location where CUSTOMER SERVICE employees handle customer queries by phone and e-mail.
References in periodicals archive ?
If you're running a growing small business and you're thinking about setting up your own in-house VoIP call center to better serve your customers, gain new efficiencies and improve the bottom line, you should definitely consider the SaaS model to meet your call center software needs.
In fact, with most of today's hosted solutions, all you really need to launch a new VoIP call center is a room full of PCs, each with its own high speed Internet connection, some headsets, the agents, and that's about it
We are delivering gateway solutions now, and are collaborating with industry-leading partners to provide a set of targeted voice solutions such as VoIP call centers and click-to-talk applications as our customers needs evolve over the coming months.