voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

References in periodicals archive ?
May 21, 2012 /PRNewswire/ -- Makers of VoIP call center platforms are adding a wide range of features and functions to their offerings in an effort to capitalize on the trends toward greater use of social networking and a growing array of mobile devices like smartphones and tablets, according to the latest report from Heavy Reading IP Services Insider (www.
Uptime is particularly critical when a VoIP call center is using international toll free numbers in addition to hosted call center services.
With free Wifi calls to instant messaging buddies already available, new additions include the introduction of a dial-pad and the ability to make VoIP calls to landlines and mobiles via Skype-Out, and Nimbuzz's major SIP provider partners including Gizmo5, Vyke, and SIPgate over Wifi - effectively turning the iPod touch into an iPhone.
Monitoring the impact that adding more network users, applications and traffic may have on VoIP call quality also is important.
Ascertain whether implementing Quality of Service (QoS) will improve VoIP call quality and enable voice and data to coexist well on the network.
For receiving calls, the plan also qualifies VoIP call customers to receive an additional phone number in any U.
The challenge is to assure the performance of real-time VoIP calls, while protecting business data that requires immediate response times, in a manner that optimizes the efficiency of the WAN.
A significant percentage of VoIP call quality problems are not related to the VoIP call server; they relate to problems with the complex underlying network infrastructure, capacity and traffic levels occurring at the time of quality degradation.
5 /PRNewswire/ -- Quintum Technologies, a leading VoIP innovator, today announced the availability of its new Advanced VoIP Call Routing Server, a unique solution for intelligently managing call routing through the increasingly complex IP-based voice networks being deployed by today's service providers.
Technicians can use their MetroScope analyzer VoIP phone to make a VoIP test call, call other technicians or call center managers, produce a long-duration call (up to 24 hours) to test quality over an extended period of time, or generate VoIP call traffic to simulate multiple calls on the network at one time, all while getting a real-time visual report of the network's performance on the handheld analyzer's screen.
Telrex, developer of VoIP call recording and monitoring software for businesses using IP PBXs or hosted VoIP services, today announced the release of CallRex Professional 3.