Telephone Banking


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Telephone Banking

Banking services offered over the telephone. Telephone banking often includes access to one's checking and savings accounts and the ability to view balances, make transfers and so forth. Generally, one must state one's social security number, answer a security question or provide some other information in order to verify that one is really the account holder. Many banks (though not all) offer telephone banking without any additional fees. See also: Online banking.
References in periodicals archive ?
The figures from Financial Fraud Action UK (FFA-UK) showed that losses due to telephone banking fraud have nearly doubled over the last year - from PS7.
In the first six months of 2015 losses due to telephone banking scams nearly doubled to PS14.
SAN FRANCISCO, March 20 /PRNewswire/ -- New findings from a report released today address some very common vulnerabilities in the surprisingly still-popular telephone banking channel.
Barclaycall - the bank's telephone banking service - has more than 600,000 customers.
loans, Telephone Banking follows through by scheduling the closing with
Subscribers to Summit PC Banking Plus also receive Summit Telephone Banking Plus, which offers a telephone bill payment option at no extra charge.
Our customers have told us they want enhanced telephone banking options, and we've responded.
12 /PRNewswire/ -- Wells Fargo's 24-hour telephone banking centers handled more than 74 million customer calls during 1995, the bank reported today.
25 /PRNewswire/ -- Bank 24, a new concept designed to embrace the rapidly growing trend towards consumer-oriented, direct telephone banking for private customers, was launched on Sept.
22 /PRNewswire/ -- National City Corporation (NYSE: NCC) today announced the completion of enhancements to its telephone banking system for customers throughout the Corporation.
Nasdaq:PACT), a leading provider of Customer Relationship Management (CRM), telemarketing, call center, Interactive Voice Response (IVR), and Value-Added Services (VAS) in China, announced today that its subsidiary PacificNet Linkhead was awarded an open project tender by Industrial and Commercial Bank of China ("ICBC"), the largest commercial bank in China with over 21,000 domestic branches, to develop its integrated IVR telephone banking system.

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