Soft Side

Soft Side

An informal term for customer care and relationship management issues that a company faces in trying to remain in business. It contrasts with the hard side, which refers to financial and operational issues.
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References in classic literature ?
Nay," quoth Will Scarlet, laughing, "so far as that goeth, I know of a certain friar that, couldst thou but get on the soft side of him, would do thy business even though Pope Joan herself stood forth to ban him.
I will seek this same Friar of Fountain Abbey tomorrow day, and I warrant I will get upon the soft side of him, even if I have to drub one soft.
You won't show the soft side of your character, and if a fellow gets a peep at it by accident and can't help showing that he likes it, you treat him as Mrs.
His Opposite Number worked at it like a mule--a bewildered mule, beaten from behind, coaxed from in front, and propped on either soft side by Lord Lundie of the compressed mouth and the searing tongue.
12 Check out this PS3m Edgbaston home with a huge cellar 14Classic cake recipes inspired by Bake Off 16Paul Cole takes to the roads of Brittany in a motorhome 18Barbara Hodgson discovers the soft side to Scotland's 'Granite City' 19David Jelly spends a week in an amazing English Heritage home 20Alex Hibbert takes a daredevil break in the French Alps 22Kathryn Beeson leaves her car at home to experience the attractions of Carlisle.
10 ml in indelible white and have a soft side,cryovials with capacity of 3 ml capped polypropylene screw external storage of biological materials at temperatures up to -86 A c with screenprinted graduation in fractions of 0.
New York, Sept 26 ( ANI ): Simon Cowell showed his soft side softer side during the auditions of 'The X Factor USA' Season 3.
It does look like being on the soft side next Tuesday, with the ground being described as yielding to soft on all tracks yesterday, when Punchestown manager Richie Galway said: "It's shaping as if we will have slow ground for the opening day.
The Merseyside track prefer to run the meeting on ground just on the soft side of good.
com)-- The ride-on toy manufacturer Soft Side Toys has announced that they are open for business, selling a unique new ride-on toy product to both consumers and commercial buyers around the globe.
GENTLE GIANT ZGlenn Ross shows off his soft side at the Balmoral Show launch in Belfast yesterday HAYDAY J Ben McCausland
Kimball white paper entitled, "Embracing the Soft Side of Interoperability" is also available at www.