Rapport


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Rapport

The state of affinity between two people who are communicating. Rapport is vital in person-to-person marketing because one is more likely to buy from someone with whom one has an established relationship. Salespersons work to build rapport with their customers because it helps to increase their success. They use a variety of tactics to do this, including eye contact, smiling and even gift-giving.
References in periodicals archive ?
Furthermore, it was shown that rapport had positive effects on customers' trust, loyalty, likelihood of purchase, and client disclosure (Dell, 1991; Dewitt & Brady, 2003; Labahn, 1996).
Professor Rapport tells the story of people who attempted to transform their societies by establishing new, more participatory governments.
When the rep and customer connect at these levels, they are "matched," a term used to define the moment rapport is achieved.
The physical setting of the playroom plays an especially important role in establishing initial rapport and may include visual and manipulative materials to encourage communication about the child's socio-cultural background.
At this stage, after building some degree of rapport and trust with the subject and receiving clear verbal and behavioral indications that he is ready to consider alternative solutions, the negotiation team consistently, subtly, and deliberately should move him toward resolution of the situation.
If those ticks match, Rapport then sets to work in passing on the details to each half of the potential couple.
Good rapport helps establish the necessary positive emotional climate, which facilitates effective learning.
This generates rapport and helps provide a more friendly and safe environment that will help students ask questions later when they are doing their own research.
Lorsque le senateur Murray a pose la question de privilege le 23 octobre, c'etait pour s'inscrire en faux contre l'intention declaree du Comite des affaires sociales, des sciences et de la technologie de deposer un rapport aupres du greffier du Senat un jour ou le Senat ne siege pas.
An analysis of two cohorts, including 577 patients admitted for outpatient methadone treatment, revealed statistically significant correlations between counseling rapport and positive treatment outcomes 1 year or 18 months posttreatment.
Le rapport documente les experiences des victimes de violence au Kenya et montre comment l'incapacite des autorites combattre la violence contre les femmes a cree un systeme qui permet la violence et protege ses auteurs.