quality circle

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Quality Circle

A voluntary group of employees who discuss goings-on at work and present potential solutions to management. Members of the group may elect a chairman, or managers may appoint one. A quality circle exists to improve efficiency and productivity in the workplace, and consists of employee input so managers can receive feedback from the persons actually making the products. Quality circles originated in Japan and have met with some success there and in India. They have not worked as well in the United States.

quality circle

a body of employees who meet periodically, usually under the guidance of a supervisor, to discuss ways in which the QUALITY of the organization's products or service can be improved. In this way the knowledge and experience of workers can be tapped and put to good use, whilst the attempt to involve them may increase their commitment to the organization. See EMPLOYEE PARTICIPATION, BRAINSTORMING, NOMINAL GROUP TECHNIQUE.

quality circle

a body of employees who meet periodically, usually under the guidance of a supervisor, to discuss ways in which the QUALITY of the organization's products or services can be improved. See PRODUCTIVITY.
References in periodicals archive ?
Since launch of its Quality Circles (QC) in 2011, Swaraj Division Foundry, that won gold in Korea has covered 50 per cent of its workforce in 24 QCs and intends to cover the balance by 2017.
1986), "Quality Circles in India: a Review and Assessment of the Participative Management in Indian Industry", Quality Circles Journal, 9(3): 51-55.
The regression indicated that alternative workplace practices make little difference to quality of worklife unless they are participatory (that is, provide for informational meetings or briefings for workers; conduct quality circles, in which workers discuss quality or workflow issues; and establish a steering committee, in which formally elected or appointed workers meet with managers to discuss the issues that arise in the quality circles) and are backed up by union representation.
He analyzes how practices and tools such as quality circles, total quality management, zero defects, benchmarking, balanced scorecard, reengineering, ISO 9001, Six Sigma, and lean support do or do not support Deming's principles, and how following the principles is the key to success.
ATLAS schools employ effective classroom practices, equipping teachers with professional development through training, coaching, mentoring and participation in the Teachers Quality Circles program, where best practices in teaching are shared.
Back in the 1980s when Quality Circles were all the rage, Greatham had a Quality Circle dedicated to promoting environmental awareness.
Edward Deming, a well-known quality guru, had used the technique of quality circles to improve production quality.
In some ways, it's mirroring Japanese business philosophy that was famous a few years ago for having quality circles with everyone involved--including the janitor.
That was a large part of the early successes of concepts like management by objectives, quality circles, and business process reengineering.
Many companies have used Six Sigma, Total Quality Management, Quality Circles, or similar approaches with varied results.
Among the various kinds of meetings where management and employees can engage in direct and forthright communication are group meetings, compliance sessions, quality circles, and meetings for senior employees.
Most senior executives are probably very familiar with the popular quality improvement programs dreamed up in recent years: Total Quality Management (TQM), Six Sigma, ISO:9001, Quality Circles, Benchmarking, the Malcolm Baldrige Awards program.

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