new public management


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new public management

a new approach to the administration and delivery of public services which has found favour in the UK and elsewhere in the last fifteen years, and can be contrasted with ‘old’ public administration. Its hallmark is greater emphasis on private sector styles of management and efficiency. Large public bureaucracies with centralized decision-making have been broken up into smaller units with each unit operating at ‘arms-length’ from each other on the basis of explicit contracts, as in UK central government (see AGENCY STATUS) and the health service. These contracts typically include a range of output targets, and the organizations' achievement of these is measured by a set of PERFORMANCE INDICATORS. Competitive pressures have been increased in these organizations by the use of COMPETITIVE TENDERING which in some cases has resulted in private sector firms taking over the delivery of public services. The rationale for these changes is that the costs of public service provision will be easier to identify and hence to reduce. Furthermore, the fragmentation of public organizations will facilitate flexibility, and hence make service delivery more effective and efficient. An important component of the new public management has been a new approach to industrial relations: PERFORMANCE-RELATED PAY has been increasingly adopted in place of standardized pay systems. Critics of new public management argue, however, that the emphasis on entrepreneurial styles of management could weaken the commitment of public sector employees to disinterested public service, and at the extreme encourage corruption. See also CITIZENS' CHARTER.
References in periodicals archive ?
New public management has instead emphasized competition as a lever to lessen this over-arching control that--according to proponents, can often lead to bureaucratic bloating and stifled innovation and creativity.
New Millennium, New Public Management and the New Zealand Model.
Transcending New Public Management, Aldershot: Ashgate, 2007, pp.
New public management and citizens' perceptions of local service efficiency, responsiveness, equity and effectiveness.
12) Therefore, the argument goes, governments require more joined up approaches which rest on cross-boundary working because neither the bureaucratic, siloed approaches of the Traditional Public Administration, nor the narrowly-focused fragmented New Public Management era can address these problems sufficiently.
As per Haque (2004), one of the most influential factors in emergence of New Public Management (NPM) is the ideological shift since late 1970's.
However, the cultural environment of the new public management has determined the fact that the state has given itself to postmodern consumerism, by reducing it to a capitalist product, by using a supermarket as an analogy for performing public functions.
Neste artigo realiza-se uma revisao da literatura com o objetivo de caracterizar a base teorica da empresarializacao, enquadrada com a perspectiva de administracao publica: New Public Management, que ocorreu a nivel dos hospitais publicos portugueses, com vista a ganhos de eficiencia no setor.
1 below shows some of the differences in traditional administrative system (or way of doing work) in public sector and the idea that was gaining importance in 1980's under the name of New Public Management.
New Public Management is Dead-Long Live Digital-Era Governance.
This study is an attempt to look deeply into both traditional approach to public administration and New Public Management (NPM) with special focus on their similarities and differences in addition to critically examining some assertions associated with NPM.

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