voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

References in periodicals archive ?
The new Net phone service will target users of NTT's fiber-optic lines and those of other carriers as Softbank has no plans to lay down its own fiber-optic line network, the officials said.
They're looking at VoIP and any other potential technologies that are flying under the radar," warned attorney Glenn Richards, who works with several Net phone service companies.
List Match systems requirements include: Select Phone, Net Phone, or Canada Phone, 1st edition 1995 (or later); PC I386+, 8MB RAM, 15 MB hard disk space; Windows 3.
We are proud to receive Customer Interactions Solutions magazine's Product of the Year award for our Net Phone call center productivity tool," said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc.
Following a 60-day trial period, customers will have the option to purchase a full Net Phone subscription directly from Pro CD.
With its Strata ACD IP Call Center Suite with Net Phone Presence, Toshiba brings advanced, pioneering call center technologies to the call center market while providing high quality and superior applications," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.
These sales opportunities will allow companies to enter the VoIP market immediately without the huge capital outlay for buying an existing company or for the high software development cost whilst offering their online customers net phone VoIP services on a real-time voice platform," Bohringer further explained.
Specific applications include: Call Router for intelligent call routing; Voice Assistant for interactive voice response applications; Net Phone for screen pops and desktop call control capabilities; Tracer for digital call recording/logging and CenterLink for ACD-style e-mail and web-chat routing applications.
The Danish national IT and telecomms agency has revealed plans to lower the Danish mobile termination prices in order to bring down the cost of calls from fixed net phones to mobile phones.
Japanese mobile operator Docomo has admitted that more than 13 million of its iMode always-on net phones are vulnerable to the bug, which arrives embedded in the text of an email.
Choice of Endpoints: Toshiba's Strata ACD works with Toshiba's IP telephones and Net Phones over Toshiba's Strata CIX IP business communication solution.
Net Phones allows long-distance calls with no hourly charges.