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NewPower also announced today that in connection with the transition of these power customers, NewPower and IBM have reached an agreement to terminate their customer service outsourcing agreement, subject to the continued provision of services during a transition period.
Synergon Solutions, a premier 24/7/365 technical support and customer service outsourcing company, today introduced their new Technical Support Start-Up Package.
ZC Sterling Corporation is a leader in the financial services field, providing a Total Escrow Solution including hazard insurance tracking, property tax management and customer service outsourcing services to mortgage lenders and servicers nationwide.
TC Kokua, LLC is a customer service outsourcing company which provides inbound and outbound contact services to companies nationwide.
Escalating its participation in the expanding global customer service outsourcing market, Software Spectrum (Nasdaq:SSPE) announced today that its support services division has changed its name to Spectrum Contact Services and has expanded its services to include new markets.
The company handles more than 8,800 active customer accounts, including over 300 of the Fortune 500 companies, providing enterprise software management, customer service outsourcing and technical support solutions.
A global provider of customer service outsourcing solutions and product testing for e-business companies and software developers, Absolute Quality is using CustomHRMS to integrate its disparate HR, payroll and benefit systems, according to Cindy Sachse, director of human resources.

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