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Brand Switching |
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Brand Switching A customer's act of buying a product different than one of the same kind that he/she previously purchased. For example, a customer may buy Coke on Wednesday and Pepsi on Friday. Any number of factors may cause brand switching, including but not limited to a lower price, a negative experience with the first product, or simply better placement on a shelf at the store. However, it is most common when a consumer does not believe that one product is qualitatively different from another; that is, it happens when there is little brand awareness. Want to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit the webmaster's page for free fun content. |
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