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Last year NatWest launched a text-based chat bot - Cora - which answers 200 basic banking queries.
In recent years, retail banks have actively responded to the HKMAs call for financial inclusion and have put the spirit of financial inclusion into practice through utilising technology and flexible operation modes to address the needs for basic banking services of the residents of public housing estates in remote areas.
Huawei's mobile money services platform delivers basic banking transactions in developing countries.
Summary: Consumers in the UAE increasingly want to be able to resolve their basic banking issues without having to speak to …
Postal Service should be allowed to offer basic banking services.
The BB Regulations allow banks to deploy agent-based banking by involving non-banking channels for distribution of basic banking services.
MAJOR banks and building societies have agreed to offer new fee-free "no frills" bank accounts from January 1 as part of a drive to increase people's access to basic banking facilities.
MAJOR banks and building societies have agreed to offer new feefree "no frills" bank accounts from January 1 as part of a drive to increase people's access to basic banking facilities.
Sindh Microfinance Bank will focus on serving the under-developed areas of Sindh ensuring that the basic banking services should reach the poor people with emphasis on the rural women empowerment.
The Bank of Bhutan has started basic banking services from community centers in partnership with the Bhutan Post Corporation Limited to include the unbanked and under-banked population of the country in the banking net.
Barclays already offers a "cash card" account, which offers basic banking to people who may not be able to open a more regular current account.
That is what the Commissioner for the Internal Market and Financial Services, Michel Barnier, announced, on 3 July, one day ahead of the European Parliament's plenary vote on the resolution on access to basic banking services.

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