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Balanced Scorecard |
Also found in: Wikipedia, Hutchinson | 0.09 sec. |
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Balanced Scorecard A performance metric used in strategic management to identify and improve various internal functions and their resulting external outcomes. The balanced scorecard attempts to measure and provide feedback to organizations in order to assist in implementing strategies and objectives. Notes: This management technique isolates four separate areas that need to be analyzed: (1) learning and growth, (2) business processes, (3) customers, and (4) finance. Data collection is crucial to providing quantitative results, which are interpreted by managers and executives and used to make better long-term decisions. |
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| The final article presents a good overview of the actions being taken at the Air Force Security Assistance Center (AFSAC) to "link long-term strategic objectives with short-term actions" under a Balance Scorecard methodology. Case studies are from Malcolm Baldridge, Balance Scorecard Hall of Fame, Sterling, Fortune 100 Best, APQC, and Forbes award winners. CorVu's Balance Scorecard will speed up performance reporting and relate it to high level measures. |
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