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American Customer Satisfaction Index
(redirected from ACSI)

   Also found in: Acronyms, Wikipedia 0.01 sec.
American Customer Satisfaction Index
An economic indicator in the United States. It measures satisfaction with various products in approximately 80,000 consumers a year. It uses econometric modeling to complement the surveys. The Index has been published since 1994 and is based at the University of Michigan.


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This distribution center, located in Phoenixville Pennsylvania, will continue to service the Eastern United States with an extensive inventory of products from ASSA ABLOY, Dorma, ACSI, and Kaba Access.
lt;p>"The small decline has done nothing to hurt the large lead Apple has enjoyed for six straight years over the Windows-based PC manufacturers," a commentary on the ACSI findings reads.
Power customer satisfaction data, academics studying the connection between customer service and stock performance have often used the publicly available ACSI data, which goes back to 1994.
 
 
 
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