When local exchange competition arrives, Hundt says, phone number portability should not be an issue, as 800-number portability
among long-distance carriers was a few years ago.
27 /PRNewswire/ -- AT&T will see its toll-free "800" market share erode from almost 74 percent in 1992 to 60 percent by 1996, as end-users gain new power to keep their toll-free numbers yet move to the carrier of their choice with 800-number portability
, projects a new report just released by Frost & Sullivan Market Intelligence.
Our SCP and ISCP/800 systems have processed more than 100 billion calls without a single service interruption to our customers since May 1993, the birth date of 800-number portability
According to Gerdelman, call centers will become even more important as the toll-free market increases and the benefits of 800-number portability
Among these is the FCC's ruling on 800-number portability
, effective May 1, that allows subscribers to switch carriers without changing their 800 numbers.
While Equal Access gave consumers the ability to choose a non- AT&T long distance provider without the `penalty' of a lengthy access code, 800-number portability will give business consumers the ability to choose a non-AT&T 800 long distance provider without the `penalty' of having to change their number.
Once 800-number portability is implemented, businesses will have control over their 800 number and a choice of 800 service providers," Hutchins said.
Another by-product of 800-number portability is that one vendor now can meet a company's total long distance need, thus centralizing record keeping, billing and management functions.
With its introduction of MCI 800 BusinessManager(sm), MCI will ensure a smooth transition when customers choose to move their 800 service to MCI with the May 1 advent of 800-number Portability